Vocabulary Flashcards and Quiz of Apologizing and Offering Compensation to a Difficult Client โ€“ English for IT Support Specialist โ€“ Medium Level

Apologize
Say sorry for a mistake or problem
Compensation
Something given to make up for a problem
Technician
A person who fixes technical problems
Frustration
Feeling upset because of problems
Discount
A reduction in price

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Apologize
Compensation
Technician
Frustration
Discount
A person who fixes technical problems
Something given to make up for a problem
A reduction in price
Feeling upset because of problems
Say sorry for a mistake or problem

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œApologizeโ€ mean?
4. What does โ€œCompensationโ€ mean?
5. What does โ€œTechnicianโ€ mean?
6. What does โ€œFrustrationโ€ mean?
7. What does โ€œDiscountโ€ mean?

Practice more with this lesson:


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