English Lessons

Vocabulary Flashcards and Quiz of Apologizing and Offering Compensation to a Difficult Client – English for IT Support Specialist – Medium Level

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by

Michael Carter
in
Apologize
Say sorry for a mistake or problem
Compensation
Something given to make up for a problem
Technician
A person who fixes technical problems
Frustration
Feeling upset because of problems
Discount
A reduction in price

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Apologize
Compensation
Technician
Frustration
Discount
Something given to make up for a problem
A person who fixes technical problems
Feeling upset because of problems
Say sorry for a mistake or problem
A reduction in price

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Apologize” mean?
4. What does “Compensation” mean?
5. What does “Technician” mean?
6. What does “Frustration” mean?
7. What does “Discount” mean?

Practice more with this lesson: