Vocabulary Flashcards and Quiz of Apologizing and Offering Compensation in IT Support – English for IT Support Specialist – Advanced Level

Apologize
to say sorry for a mistake or problem
Compensation
something given to make up for a problem
Complaint
a statement that something is wrong
Manage
to handle or control tasks or people
Sincere
honest and real, not fake

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Apologize
Compensation
Complaint
Manage
Sincere
to say sorry for a mistake or problem
a statement that something is wrong
something given to make up for a problem
honest and real, not fake
to handle or control tasks or people

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Apologize” mean?
4. What does “Compensation” mean?
5. What does “Complaint” mean?
6. What does “Manage” mean?
7. What does “Sincere” mean?

Practice more with this lesson:


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