Daniel and Mia work together on IT support. They communicate to solve a problem. They ask for more information to fix the issue.
Vocabulary:
Ticket: A request for help or support.
Model: A specific type or version of a device.
Network: A group of connected computers or devices.
Ip address: A unique number that identifies a device on a network.
Update: To give new information or progress.
Practice more with this lesson:
