Reassuring the Client After a Service Failure – English for IT Support Specialist – Medium Level

David, an IT support specialist, talks to Sophia. He explains what went wrong and how he will fix it. He wants to make her feel better.

🎧 Reassuring the Client After a Service Failure
0:00 / 0:00
Loading subtitles…

Vocabulary:

Server: A computer that provides data to other computers.

Freeze: When a computer stops working temporarily.

Update: To give new information or changes.

Issue: A problem or difficulty.

Restart: To turn a computer off and on again.


Practice more with this lesson:


Your Adblocker is also blocking Videos and Tests on this website.

Please turn off the Adblocker. Thank you.