Sophia, an IT support specialist, calls a client. She reassures him before a big presentation. They talk about the plan and next steps.
Vocabulary:
Reassure: To say something to remove worry.
Nervous: Feeling worried or scared about something.
Support: To help someone when they need it.
Presentation: A talk to show information to others.
System: A group of connected parts working together.
Practice more with this lesson:
