Handling Complaints Under Tight Deadline Pressure – English for IT Support Specialist – Medium Level

William is an IT support specialist. He must update Emily about complaints. They work under tight deadlines.

🎧 Handling Complaints Under Tight Deadline Pressure
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Vocabulary:

Complaint: A statement that something is wrong or not good.

Deadline: The time by which something must be done.

Update: To make something more modern or correct.

Support: Help given to someone when needed.

Issue: A problem or matter that needs attention.


Practice more with this lesson:


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