Handling an Urgent IT Support Request – English for IT Support Specialist – Easy Level

Emily and Mark are IT specialists. They discuss an urgent request. They find the problem’s root cause and plan the solution.

🎧 Handling an Urgent IT Support Request
0:00 / 0:00
Loading subtitles…

Vocabulary:

Urgent: Needing quick action or attention

Server: A computer that provides data to other computers

Network: A group of connected computers

Logs: Records of events or actions

Hardware: The physical parts of a computer


Practice more with this lesson:


Your Adblocker is also blocking Videos and Tests on this website.

Please turn off the Adblocker. Thank you.