Giving Updates After Negative Feedback in IT Support – English for IT Support Specialist – Easy Level

Laura received negative feedback from a client. She talks to Mark about the problem. They discuss how to fix it.

🎧 Giving Updates After Negative Feedback in IT Support
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Vocabulary:

Client: A person who uses services or products.

Feedback: Information about how good or bad something is.

Update: A new version or information about something.

Fix: To repair or solve a problem.

Email: A message sent electronically using the internet.


Practice more with this lesson:


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