Vocabulary Flashcards and Quiz of Handling Complaints by Negotiating Terms in Senior Management Presentations – English for Interpreter – Advanced Level

Complaint
A statement that something is wrong
Terms
Conditions in an agreement or contract
Negotiate
To discuss and reach an agreement
Presentation
A talk to explain or show something
Professional
Behaving in a skilled and calm way

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Terms
Negotiate
Presentation
Professional
Behaving in a skilled and calm way
To discuss and reach an agreement
A statement that something is wrong
A talk to explain or show something
Conditions in an agreement or contract

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Complaint” mean?
4. What does “Terms” mean?
5. What does “Negotiate” mean?
6. What does “Presentation” mean?
7. What does “Professional” mean?

Practice more with this lesson:


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