Sarah and Mark talk to clients. They explain updates after bad feedback. They want to fix problems and help clients.
Vocabulary:
Feedback: Information about how good or bad something is.
Update: New information or changes made to improve something.
Concern: A worry or problem that needs attention.
Service: Work done to help others or meet their needs.
Trust: Belief that someone is honest and will do well.
Practice more with this lesson:
