Emily is an interpreter helping Daniel. Daniel is a client with a complaint. They discuss the next steps carefully.
Vocabulary:
Complaint: A statement that something is wrong or not good.
Interpreter: A person who translates spoken words between languages.
Refund: Money returned to a customer for a bad product.
Delivery: The act of bringing goods to a place.
Confirmation: A statement that something is true or will happen.
Practice more with this lesson:
