Handling Complaints and Negotiating Terms – English for Interior Designer – Easy Level

Paul is an interior designer. He talks with Laura about a complaint. They try to fix the problem while working on other tasks.

🎧 Handling Complaints and Negotiating Terms
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Vocabulary:

Complaint: A statement that something is wrong.

Client: A person who buys services.

Color: The appearance of something seen by the eye.

Discount: A reduction in price.

Service: Work done to help someone.


Practice more with this lesson:


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