Closing a Complaint Call Professionally – English for Interior Designer – Medium Level

David is an interior designer. He talks to Emily, a client. They discuss a complaint and how to fix it.

🎧 Closing a Complaint Call Professionally
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Vocabulary:

Complaint: A statement about something wrong or bad.

Confirm: To make sure something is true or correct.

Delivery: The act of bringing goods to a place.

Issue: A problem or concern.

Team: A group of people working together.


Practice more with this lesson:


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