Vocabulary Flashcards and Quiz of Training New Staff After Service Failure – English for Insurance Agent – Easy Level

Service
Work done to help customers
Delay
To make something late
System
A set of connected parts
Staff
People who work for a company
Apologize
To say sorry for a mistake

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Service
Delay
System
Staff
Apologize
Work done to help customers
To say sorry for a mistake
To make something late
A set of connected parts
People who work for a company

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Service” mean?
4. What does “Delay” mean?
5. What does “System” mean?
6. What does “Staff” mean?
7. What does “Apologize” mean?

Practice more with this lesson:


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