English Lessons

Vocabulary Flashcards and Quiz of Team Discussion After Service Failure – English for Insurance Agent – Advanced Level

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by

Michael Carter
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Failure
A situation where something does not work well
Delay
When something happens later than expected
Communication
Sharing information between people
Feedback
Advice or information about how well something is done
Procedure
A set way of doing something

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Failure
Delay
Communication
Feedback
Procedure
Sharing information between people
When something happens later than expected
Advice or information about how well something is done
A set way of doing something
A situation where something does not work well

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Failure” mean?
4. What does “Delay” mean?
5. What does “Communication” mean?
6. What does “Feedback” mean?
7. What does “Procedure” mean?

Practice more with this lesson: