English Lessons

Vocabulary Flashcards and Quiz of Team Discussion After Service Failure โ€“ English for Insurance Agent โ€“ Advanced Level

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by

Michael Carter
in
Failure
A situation where something does not work well
Delay
When something happens later than expected
Communication
Sharing information between people
Feedback
Advice or information about how well something is done
Procedure
A set way of doing something

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Failure
Delay
Communication
Feedback
Procedure
Advice or information about how well something is done
A situation where something does not work well
A set way of doing something
When something happens later than expected
Sharing information between people

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œFailureโ€ mean?
4. What does โ€œDelayโ€ mean?
5. What does โ€œCommunicationโ€ mean?
6. What does โ€œFeedbackโ€ mean?
7. What does โ€œProcedureโ€ mean?

Practice more with this lesson:


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