English Lessons

Vocabulary Flashcards and Quiz of Handling Complaints with Limited Resources โ€“ English for Insurance Agent โ€“ Advanced Level

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by

Michael Carter
in
Complaint
A statement about a problem or issue.
Claim
A request for payment from insurance.
Discount
A reduction in price or cost.
Escalate
To raise to a higher level.
Resources
Available supplies or staff to do work.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Claim
Discount
Escalate
Resources
Available supplies or staff to do work.
A request for payment from insurance.
A reduction in price or cost.
A statement about a problem or issue.
To raise to a higher level.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œComplaintโ€ mean?
4. What does โ€œClaimโ€ mean?
5. What does โ€œDiscountโ€ mean?
6. What does โ€œEscalateโ€ mean?
7. What does โ€œResourcesโ€ mean?

Practice more with this lesson:


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