English Lessons

Vocabulary Flashcards and Quiz of Handling Complaints and Urgent Requests – English for Insurance Agent – Medium Level

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by

Michael Carter
in
Complaint
A statement about a problem or bad service.
Claim
A request for money from insurance.
Apologize
To say sorry for a mistake.
Compensation
Money given for a loss or trouble.
Urgent
Needing quick action or attention.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Claim
Apologize
Compensation
Urgent
Needing quick action or attention.
A statement about a problem or bad service.
To say sorry for a mistake.
A request for money from insurance.
Money given for a loss or trouble.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Complaint” mean?
4. What does “Claim” mean?
5. What does “Apologize” mean?
6. What does “Compensation” mean?
7. What does “Urgent” mean?

Practice more with this lesson: