English Lessons

Vocabulary Flashcards and Quiz of Handling Complaints and Giving Updates to Senior Management โ€“ English for Insurance Agent โ€“ Medium Level

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by

Michael Carter
in
Complaint
A statement that something is wrong or not good.
Update
To give new information about a situation.
Management
People who control or organize a company.
Delay
When something happens later than expected.
Feedback
Information about how well something is done.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Update
Management
Delay
Feedback
When something happens later than expected.
Information about how well something is done.
A statement that something is wrong or not good.
People who control or organize a company.
To give new information about a situation.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œComplaintโ€ mean?
4. What does โ€œUpdateโ€ mean?
5. What does โ€œManagementโ€ mean?
6. What does โ€œDelayโ€ mean?
7. What does โ€œFeedbackโ€ mean?

Practice more with this lesson:


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