English Lessons

Vocabulary Flashcards and Quiz of Handling Complaints and Following Up – English for Insurance Agent – Easy Level

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by

Michael Carter
in
Claim
A request for payment from insurance.
Complaint
A statement about a problem or issue.
Process
A series of actions to complete a task.
Payment
Money given for a service or product.
Update
To give new information about something.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Claim
Complaint
Process
Payment
Update
Money given for a service or product.
A series of actions to complete a task.
A request for payment from insurance.
To give new information about something.
A statement about a problem or issue.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Claim” mean?
4. What does “Complaint” mean?
5. What does “Process” mean?
6. What does “Payment” mean?
7. What does “Update” mean?

Practice more with this lesson: