Vocabulary Flashcards and Quiz of Handling Complaints After a Service Problem โ€“ English for Insurance Agent โ€“ Easy Level

Complaint
A statement about something wrong or bad.
Delay
When something happens later than expected.
Compensation
Money or help given for a problem.
Discount
A reduction in price.
Claim
A request for money from insurance.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Delay
Compensation
Discount
Claim
When something happens later than expected.
A statement about something wrong or bad.
A reduction in price.
Money or help given for a problem.
A request for money from insurance.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œComplaintโ€ mean?
4. What does โ€œDelayโ€ mean?
5. What does โ€œCompensationโ€ mean?
6. What does โ€œDiscountโ€ mean?
7. What does โ€œClaimโ€ mean?

Practice more with this lesson:


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