Vocabulary Flashcards and Quiz of Handling Complaints After a Service Problem – English for Insurance Agent – Easy Level

Complaint
A statement about something wrong or bad.
Delay
When something happens later than expected.
Compensation
Money or help given for a problem.
Discount
A reduction in price.
Claim
A request for money from insurance.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Delay
Compensation
Discount
Claim
Money or help given for a problem.
When something happens later than expected.
A reduction in price.
A request for money from insurance.
A statement about something wrong or bad.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Complaint” mean?
4. What does “Delay” mean?
5. What does “Compensation” mean?
6. What does “Discount” mean?
7. What does “Claim” mean?

Practice more with this lesson:


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