Vocabulary Flashcards and Quiz of Handling a Difficult Client by Delegating Phone Calls - English for Insurance Agent - Advanced Level

Delegate

To give a task to someone else

Policy

A contract for insurance coverage

Demanding

Needing a lot of attention or effort

Summary

A short report of main points

Concern

A worry or problem someone has

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings

Delegate

Policy

Demanding

Summary

Concern

Needing a lot of attention or effort

A worry or problem someone has

To give a task to someone else

A contract for insurance coverage

A short report of main points

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Delegate” mean?

4. What does “Policy” mean?

5. What does “Demanding” mean?

6. What does “Summary” mean?

7. What does “Concern” mean?

Vocabulary Flashcards and Quiz of Handling a Difficult Client by Delegating Phone Calls – English for Insurance Agent – Advanced Level