English Lessons

Vocabulary Flashcards and Quiz of Escalating a Complaint Under Deadline Pressure – English for Insurance Agent – Easy Level

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by

Michael Carter
in
Complaint
A statement that something is wrong.
Escalate
To raise a problem to higher authority.
Deadline
The time by which something must be done.
Client
A person who uses a service.
Documents
Papers with important information.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Escalate
Deadline
Client
Documents
To raise a problem to higher authority.
The time by which something must be done.
A person who uses a service.
Papers with important information.
A statement that something is wrong.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Complaint” mean?
4. What does “Escalate” mean?
5. What does “Deadline” mean?
6. What does “Client” mean?
7. What does “Documents” mean?

Practice more with this lesson: