Vocabulary Flashcards and Quiz of Closing a Conversation After a Service Failure - English for Insurance Agent - Easy Level

Patient

Able to wait without getting angry

Apologize

Say sorry for a mistake

Problem

A situation that needs fixing

Polite

Showing good manners

Fix

To make something right or work

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings

Patient

Apologize

Problem

Polite

Fix

Showing good manners

A situation that needs fixing

Say sorry for a mistake

Able to wait without getting angry

To make something right or work

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Patient” mean?

4. What does “Apologize” mean?

5. What does “Problem” mean?

6. What does “Polite” mean?

7. What does “Fix” mean?

Vocabulary Flashcards and Quiz of Closing a Conversation After a Service Failure – English for Insurance Agent – Easy Level