English Lessons

Vocabulary Flashcards and Quiz of Closing a Conversation After a Service Failure – English for Insurance Agent – Easy Level

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by

Michael Carter
in
Patient
Able to wait without getting angry
Apologize
Say sorry for a mistake
Problem
A situation that needs fixing
Polite
Showing good manners
Fix
To make something right or work

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Patient
Apologize
Problem
Polite
Fix
Able to wait without getting angry
To make something right or work
Say sorry for a mistake
A situation that needs fixing
Showing good manners

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Patient” mean?
4. What does “Apologize” mean?
5. What does “Problem” mean?
6. What does “Polite” mean?
7. What does “Fix” mean?

Practice more with this lesson: