Vocabulary Flashcards and Quiz of Apologizing and Offering Compensation in an Email – English for Insurance Agent – Easy Level

Apologize
to say sorry for a mistake
Compensation
something given to make up for a problem
Claim
a request for money from insurance
Refund
money given back to a customer
Policy
a contract for insurance coverage

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Apologize
Compensation
Claim
Refund
Policy
something given to make up for a problem
to say sorry for a mistake
a request for money from insurance
a contract for insurance coverage
money given back to a customer

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Apologize” mean?
4. What does “Compensation” mean?
5. What does “Claim” mean?
6. What does “Refund” mean?
7. What does “Policy” mean?

Practice more with this lesson:


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