Vocabulary Flashcards and Quiz of Apologizing and Offering Compensation in an Email - English for Insurance Agent - Easy Level

Apologize

to say sorry for a mistake

Compensation

something given to make up for a problem

Claim

a request for money from insurance

Refund

money given back to a customer

Policy

a contract for insurance coverage

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings

Apologize

Compensation

Claim

Refund

Policy

a request for money from insurance

money given back to a customer

to say sorry for a mistake

something given to make up for a problem

a contract for insurance coverage

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Apologize” mean?

4. What does “Compensation” mean?

5. What does “Claim” mean?

6. What does “Refund” mean?

7. What does “Policy” mean?

Vocabulary Flashcards and Quiz of Apologizing and Offering Compensation in an Email – English for Insurance Agent – Easy Level