Emily and Paul talk about scheduling work with a new colleague. Emily apologizes for the delay and offers compensation. They want to plan well for the new insurance agent.
Vocabulary:
Apologize: To say sorry for a mistake.
Compensation: Something given to make up for a problem.
Schedule: A plan of when things will happen.
Delay: To make something happen later than planned.
Reschedule: To change the time of a planned event.
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