Reporting Progress with Step-by-Step Guidance – English for Insurance Agent – Medium Level

James received unclear requirements from a client. He talks to Anna to explain the progress. James gives clear steps to help Anna understand the process.

🎧 Reporting Progress with Step-by-Step Guidance
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Vocabulary:

Unclear: Not easy to understand

Requirements: Things needed or asked for

Progress: Movement forward or improvement

Plan: A detailed proposal or idea

Contact: To communicate with someone


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