Confirming Next Steps with Clients During a System Outage – English for Insurance Agent – Advanced Level

Emily and Michael discuss how to handle client meetings during a system outage. They need to confirm next steps clearly. The conversation focuses on communication and planning.

🎧 Confirming Next Steps with Clients During a System Outage
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Vocabulary:

Outage: A period when a system is not working

Reschedule: To change the time of a planned meeting

Confirm: To make sure something is correct or true

Communication: The process of sharing information

Inform: To give someone facts or information


Practice more with this lesson:


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