Vocabulary Flashcards and Quiz of Resolving a Customer Misunderstanding – English for HR Manager – Easy Level

Order
A request to buy something.
Product
An item that is made or sold.
Mistake
An error or something done wrong.
Correct
Right or true; not wrong.
Refund
Money returned for a wrong purchase.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Order
Product
Mistake
Correct
Refund
Money returned for a wrong purchase.
An error or something done wrong.
A request to buy something.
An item that is made or sold.
Right or true; not wrong.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Order” mean?
4. What does “Product” mean?
5. What does “Mistake” mean?
6. What does “Correct” mean?
7. What does “Refund” mean?

Practice more with this lesson: