English Lessons

Vocabulary Flashcards and Quiz of Handling Emergencies with a VIP Customer โ€“ English for HR Manager โ€“ Easy Level

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by

Michael Carter
in
Emergency
A sudden serious situation needing quick action
VIP
A very important person
Refund
Money given back for a returned product
Replacement
Something given instead of a broken or wrong item
Calm
Not angry or upset

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Emergency
VIP
Refund
Replacement
Calm
Money given back for a returned product
Something given instead of a broken or wrong item
A very important person
A sudden serious situation needing quick action
Not angry or upset

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œEmergencyโ€ mean?
4. What does โ€œVIPโ€ mean?
5. What does โ€œRefundโ€ mean?
6. What does โ€œReplacementโ€ mean?
7. What does โ€œCalmโ€ mean?

Practice more with this lesson:


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