Vocabulary Flashcards and Quiz of Handling Complaints with Senior Management – English for HR Manager – Easy Level

Complaint
A statement that something is wrong
Reassure
To make someone feel less worried
Staff
All the workers in a company
Feedback
Information about how good something is
Solution
A way to fix a problem

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Reassure
Staff
Feedback
Solution
All the workers in a company
To make someone feel less worried
Information about how good something is
A way to fix a problem
A statement that something is wrong

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Complaint” mean?
4. What does “Reassure” mean?
5. What does “Staff” mean?
6. What does “Feedback” mean?
7. What does “Solution” mean?

Practice more with this lesson: