Vocabulary Flashcards and Quiz of Closing a Complaint Conversation Professionally – English for HR Manager – Medium Level

Concerns
Worries or problems someone has
Complaint
A statement that something is wrong
Solution
A way to fix a problem
Update
To give new information
Patient
Able to wait without getting angry

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Concerns
Complaint
Solution
Update
Patient
To give new information
Worries or problems someone has
A statement that something is wrong
A way to fix a problem
Able to wait without getting angry

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Concerns” mean?
4. What does “Complaint” mean?
5. What does “Solution” mean?
6. What does “Update” mean?
7. What does “Patient” mean?

Practice more with this lesson:


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