Anna and Michael discuss how to verify details for a VIP customer. They want to make sure everything is correct. Their teamwork is very important.
Vocabulary:
Verify: To check if something is true or correct
Appointment: A planned meeting at a specific time
Welcome package: A set of gifts or information given to guests
Facilities: Buildings or services provided for a purpose
Professionalism: The skill and behavior expected in a job
Practice more with this lesson:
