Sarah is an HR manager helping with a technical problem. She talks with Michael from IT to find the root cause. They work with different teams to fix the issue quickly.
Vocabulary:
Root cause: The main reason for a problem.
Coordinate: To organize and work together with others.
System error: A failure in computer software or hardware.
Server logs: Records of activities on a server.
Network issue: A problem with computer connections.
Practice more with this lesson:

