James, the HR manager, faces a system outage. Emma calls technical support for help. They discuss how to manage the situation.
Vocabulary:
System: A set of connected parts working together.
Outage: A time when a service is not working.
Backup: A copy of data used if the original is lost.
Server: A computer that provides data or services to others.
Prioritize: To arrange tasks in order of importance.
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