John, an HR manager, talks to Emily about a problem. Emily is upset about a complex issue. John tries to explain and reassure her calmly.
Vocabulary:
Concern: A feeling of worry or care about something
Policy: A set of rules or plans made by a company
Reassure: To make someone feel less worried
Feedback: Information about how well something is done
Balance: A fair or equal amount of different things
Practice more with this lesson:

