Linda, an HR manager, works from home. She handles a complaint from Michael, an employee. They discuss the problem and find a solution.
Vocabulary:
Complaint: A statement that something is wrong or bad.
Apologize: To say sorry for a mistake or problem.
Compensation: Something given to make up for a loss or trouble.
System: A set of connected parts working together.
Trust: Belief that someone or something is reliable.
Practice more with this lesson:
