Clarifying Client Expectations During a System Outage – English for HR Manager – Advanced Level

Sophia, an HR manager, meets with clients during a system outage. She explains the situation clearly. They discuss how to manage expectations and next steps.

🎧 Clarifying Client Expectations During a System Outage
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Vocabulary:

Outage: A period when a system is not working

Deadline: The time by which something must be done

Urgent: Needing quick action or attention

Update: New information or news about a situation

System: A set of connected parts working together


Practice more with this lesson:


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