Vocabulary Flashcards and Quiz of Training New Staff: Hotel Receptionist Onboarding – English for Hotel Receptionist – Easy Level

Greet
To welcome someone with words or actions.
Receptionist
A person who welcomes guests and answers calls.
Complaint
A statement that something is wrong or not good.
Polite
Showing good manners and respect.
Manager
A person in charge of a team or place.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Greet
Receptionist
Complaint
Polite
Manager
To welcome someone with words or actions.
A statement that something is wrong or not good.
Showing good manners and respect.
A person in charge of a team or place.
A person who welcomes guests and answers calls.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Greet” mean?
4. What does “Receptionist” mean?
5. What does “Complaint” mean?
6. What does “Polite” mean?
7. What does “Manager” mean?

Practice more with this lesson: