English Lessons

Vocabulary Flashcards and Quiz of Negotiating Contracts and Resolving Misunderstandings at a Hotel – English for Hotel Receptionist – Advanced Level

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by

Michael Carter
in
Contract
A written agreement between two parties.
Misunderstanding
A failure to understand something correctly.
Escalate
To increase the seriousness of a situation.
Payment
Money given for goods or services.
Professionalism
Showing skill and good behavior at work.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Contract
Misunderstanding
Escalate
Payment
Professionalism
Money given for goods or services.
A failure to understand something correctly.
Showing skill and good behavior at work.
A written agreement between two parties.
To increase the seriousness of a situation.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Contract” mean?
4. What does “Misunderstanding” mean?
5. What does “Escalate” mean?
6. What does “Payment” mean?
7. What does “Professionalism” mean?

Practice more with this lesson: