Vocabulary Flashcards and Quiz of Making Phone Calls to a VIP Customer – English for Hotel Receptionist – Easy Level

Receptionist
A person who answers phones and welcomes guests.
Reservation
An arrangement to have a room or seat saved.
VIP
A very important person.
Confirm
To make sure something is correct or true.
Arrange
To plan or organize something.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Receptionist
Reservation
VIP
Confirm
Arrange
To make sure something is correct or true.
To plan or organize something.
An arrangement to have a room or seat saved.
A person who answers phones and welcomes guests.
A very important person.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Receptionist” mean?
4. What does “Reservation” mean?
5. What does “VIP” mean?
6. What does “Confirm” mean?
7. What does “Arrange” mean?

Practice more with this lesson: