English Lessons

Vocabulary Flashcards and Quiz of Hotel Service Failure and Compensation โ€“ English for Hotel Receptionist โ€“ Easy Level

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by

Michael Carter
in
Apologize
to say sorry for a mistake
Compensation
something given to make up for a problem
Receptionist
a person who greets guests at a hotel
Upgrade
to give a better room or service
Uncomfortable
not feeling relaxed or pleasant

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Apologize
Compensation
Receptionist
Upgrade
Uncomfortable
a person who greets guests at a hotel
not feeling relaxed or pleasant
something given to make up for a problem
to give a better room or service
to say sorry for a mistake

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œApologizeโ€ mean?
4. What does โ€œCompensationโ€ mean?
5. What does โ€œReceptionistโ€ mean?
6. What does โ€œUpgradeโ€ mean?
7. What does โ€œUncomfortableโ€ mean?

Practice more with this lesson:


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