English Lessons

Vocabulary Flashcards and Quiz of Hotel Service Failure and Compensation – English for Hotel Receptionist – Easy Level

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by

Michael Carter
in
Apologize
to say sorry for a mistake
Compensation
something given to make up for a problem
Receptionist
a person who greets guests at a hotel
Upgrade
to give a better room or service
Uncomfortable
not feeling relaxed or pleasant

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Apologize
Compensation
Receptionist
Upgrade
Uncomfortable
not feeling relaxed or pleasant
a person who greets guests at a hotel
to give a better room or service
to say sorry for a mistake
something given to make up for a problem

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Apologize” mean?
4. What does “Compensation” mean?
5. What does “Receptionist” mean?
6. What does “Upgrade” mean?
7. What does “Uncomfortable” mean?

Practice more with this lesson:


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