Vocabulary Flashcards and Quiz of Hotel Receptionist Apologizes and Offers Compensation – English for Hotel Receptionist – Easy Level

Apologize
To say sorry for a mistake.
Compensation
Something given to make up for a problem.
Complain
To say something is wrong or bad.
Service
Work done to help customers.
Offer
To give or suggest something to someone.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Apologize
Compensation
Complain
Service
Offer
Something given to make up for a problem.
To give or suggest something to someone.
To say something is wrong or bad.
To say sorry for a mistake.
Work done to help customers.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Apologize” mean?
4. What does “Compensation” mean?
5. What does “Complain” mean?
6. What does “Service” mean?
7. What does “Offer” mean?

Practice more with this lesson:


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