English Lessons

Vocabulary Flashcards and Quiz of Handling Objections with a VIP Customer – English for Hotel Receptionist – Medium Level

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by

Michael Carter
in
Booking
An arrangement to have a room or service reserved
Concern
A feeling of worry or care about something
Confirm
To make sure or verify something is correct
Mistake
An error or something done wrong
Receptionist
A person who greets and helps guests at a hotel

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Booking
Concern
Confirm
Mistake
Receptionist
An arrangement to have a room or service reserved
A person who greets and helps guests at a hotel
To make sure or verify something is correct
A feeling of worry or care about something
An error or something done wrong

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Booking” mean?
4. What does “Concern” mean?
5. What does “Confirm” mean?
6. What does “Mistake” mean?
7. What does “Receptionist” mean?

Practice more with this lesson: