Vocabulary Flashcards and Quiz of Handling Objections with a VIP Customer – English for Hotel Receptionist – Medium Level

Booking
An arrangement to have a room or service reserved
Concern
A feeling of worry or care about something
Confirm
To make sure or verify something is correct
Mistake
An error or something done wrong
Receptionist
A person who greets and helps guests at a hotel

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Booking
Concern
Confirm
Mistake
Receptionist
A feeling of worry or care about something
To make sure or verify something is correct
A person who greets and helps guests at a hotel
An arrangement to have a room or service reserved
An error or something done wrong

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Booking” mean?
4. What does “Concern” mean?
5. What does “Confirm” mean?
6. What does “Mistake” mean?
7. What does “Receptionist” mean?

Practice more with this lesson:


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