English Lessons

Vocabulary Flashcards and Quiz of Handling Objections in Hotel Reception โ€“ English for Hotel Receptionist โ€“ Easy Level

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by

Michael Carter
in
Guest
A person who stays at a hotel.
Complaint
A statement about something wrong.
Noisy
Making a lot of loud sounds.
Apologize
To say sorry for a mistake.
Offer
To give something to someone.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Guest
Complaint
Noisy
Apologize
Offer
Making a lot of loud sounds.
To say sorry for a mistake.
A statement about something wrong.
To give something to someone.
A person who stays at a hotel.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œGuestโ€ mean?
4. What does โ€œComplaintโ€ mean?
5. What does โ€œNoisyโ€ mean?
6. What does โ€œApologizeโ€ mean?
7. What does โ€œOfferโ€ mean?

Practice more with this lesson:


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