English Lessons

Vocabulary Flashcards and Quiz of Handling Objections in Hotel Reception – English for Hotel Receptionist – Easy Level

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by

Michael Carter
in
Guest
A person who stays at a hotel.
Complaint
A statement about something wrong.
Noisy
Making a lot of loud sounds.
Apologize
To say sorry for a mistake.
Offer
To give something to someone.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Guest
Complaint
Noisy
Apologize
Offer
To say sorry for a mistake.
Making a lot of loud sounds.
A statement about something wrong.
A person who stays at a hotel.
To give something to someone.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Guest” mean?
4. What does “Complaint” mean?
5. What does “Noisy” mean?
6. What does “Apologize” mean?
7. What does “Offer” mean?

Practice more with this lesson: