English Lessons

Vocabulary Flashcards and Quiz of Handling Negative Feedback at the Hotel Reception โ€“ English for Hotel Receptionist โ€“ Medium Level

โ€”

by

Michael Carter
in
Receptionist
A person who greets and helps guests.
Uncomfortable
Not feeling relaxed or pleasant.
Complaint
A statement about something wrong.
Solution
A way to fix a problem.
Housekeeping
Cleaning and maintaining rooms in a hotel.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Receptionist
Uncomfortable
Complaint
Solution
Housekeeping
A statement about something wrong.
Cleaning and maintaining rooms in a hotel.
Not feeling relaxed or pleasant.
A person who greets and helps guests.
A way to fix a problem.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œReceptionistโ€ mean?
4. What does โ€œUncomfortableโ€ mean?
5. What does โ€œComplaintโ€ mean?
6. What does โ€œSolutionโ€ mean?
7. What does โ€œHousekeepingโ€ mean?

Practice more with this lesson:


Your Adblocker is also blocking Videos and Tests on this website.

Please turn off the Adblocker. Thank you.