English Lessons

Vocabulary Flashcards and Quiz of Handling Negative Feedback at the Hotel Reception โ€“ English for Hotel Receptionist โ€“ Easy Level

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by

Michael Carter
in
Receptionist
A person who greets guests at a hotel.
Maintenance
Work done to keep something in good condition.
Guest
A person who stays at a hotel.
Complaint
A statement that something is wrong or bad.
Response
An answer or reaction to something.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Receptionist
Maintenance
Guest
Complaint
Response
A person who greets guests at a hotel.
A statement that something is wrong or bad.
Work done to keep something in good condition.
A person who stays at a hotel.
An answer or reaction to something.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œReceptionistโ€ mean?
4. What does โ€œMaintenanceโ€ mean?
5. What does โ€œGuestโ€ mean?
6. What does โ€œComplaintโ€ mean?
7. What does โ€œResponseโ€ mean?

Practice more with this lesson:


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