Vocabulary Flashcards and Quiz of Handling Negative Feedback at the Hotel Reception โ€“ English for Hotel Receptionist โ€“ Easy Level

Feedback
Information about how good or bad something is.
Schedule
A plan that shows when things will happen.
Apologize
To say sorry for a mistake.
Guest
A person who stays at a hotel.
Cleaning
The act of making something free from dirt.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Feedback
Schedule
Apologize
Guest
Cleaning
A plan that shows when things will happen.
To say sorry for a mistake.
The act of making something free from dirt.
Information about how good or bad something is.
A person who stays at a hotel.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œFeedbackโ€ mean?
4. What does โ€œScheduleโ€ mean?
5. What does โ€œApologizeโ€ mean?
6. What does โ€œGuestโ€ mean?
7. What does โ€œCleaningโ€ mean?

Practice more with this lesson:


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