English Lessons

Vocabulary Flashcards and Quiz of Handling Negative Feedback at the Hotel Reception – English for Hotel Receptionist – Easy Level

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by

Michael Carter
in
Feedback
Information about how good or bad something is.
Schedule
A plan that shows when things will happen.
Apologize
To say sorry for a mistake.
Guest
A person who stays at a hotel.
Cleaning
The act of making something free from dirt.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Feedback
Schedule
Apologize
Guest
Cleaning
Information about how good or bad something is.
To say sorry for a mistake.
The act of making something free from dirt.
A plan that shows when things will happen.
A person who stays at a hotel.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Feedback” mean?
4. What does “Schedule” mean?
5. What does “Apologize” mean?
6. What does “Guest” mean?
7. What does “Cleaning” mean?

Practice more with this lesson:


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