English Lessons

Vocabulary Flashcards and Quiz of Handling Complaints with Unclear Requirements โ€“ English for Hotel Receptionist โ€“ Medium Level

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by

Michael Carter
in
Complaint
A statement about something wrong or bad
Receptionist
A person who greets guests at a hotel
Root cause
The main reason for a problem
Housekeeping
The cleaning service in a hotel
Arrange
To organize or plan something

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Receptionist
Root cause
Housekeeping
Arrange
A statement about something wrong or bad
A person who greets guests at a hotel
The main reason for a problem
To organize or plan something
The cleaning service in a hotel

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œComplaintโ€ mean?
4. What does โ€œReceptionistโ€ mean?
5. What does โ€œRoot causeโ€ mean?
6. What does โ€œHousekeepingโ€ mean?
7. What does โ€œArrangeโ€ mean?

Practice more with this lesson:


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