English Lessons

Vocabulary Flashcards and Quiz of Handling Complaints During Peak Hours โ€“ English for Hotel Receptionist โ€“ Medium Level

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by

Michael Carter
in
Receptionist
A person who greets guests at a hotel.
Complaint
A statement that something is wrong.
Discount
A reduction in price.
Negotiate
To discuss to reach an agreement.
Peak
The busiest or most active time.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Receptionist
Complaint
Discount
Negotiate
Peak
A statement that something is wrong.
A reduction in price.
A person who greets guests at a hotel.
To discuss to reach an agreement.
The busiest or most active time.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œReceptionistโ€ mean?
4. What does โ€œComplaintโ€ mean?
5. What does โ€œDiscountโ€ mean?
6. What does โ€œNegotiateโ€ mean?
7. What does โ€œPeakโ€ mean?

Practice more with this lesson:


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