English Lessons

Vocabulary Flashcards and Quiz of Handling Complaints During Peak Hours โ€“ English for Hotel Receptionist โ€“ Advanced Level

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by

Michael Carter
in
Complaint
A statement about something wrong or bad.
Receptionist
A person who greets guests at a hotel.
Noise
Unwanted or loud sound.
Arrange
To organize or make plans for something.
Disturbing
Causing worry or interrupting peace.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Receptionist
Noise
Arrange
Disturbing
A statement about something wrong or bad.
Causing worry or interrupting peace.
Unwanted or loud sound.
A person who greets guests at a hotel.
To organize or make plans for something.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œComplaintโ€ mean?
4. What does โ€œReceptionistโ€ mean?
5. What does โ€œNoiseโ€ mean?
6. What does โ€œArrangeโ€ mean?
7. What does โ€œDisturbingโ€ mean?

Practice more with this lesson:


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