English Lessons

Vocabulary Flashcards and Quiz of Handling Complaints During Peak Hours – English for Hotel Receptionist – Advanced Level

โ€”

by

Michael Carter
in
Complaint
A statement about something wrong or bad.
Receptionist
A person who greets guests at a hotel.
Noise
Unwanted or loud sound.
Arrange
To organize or make plans for something.
Disturbing
Causing worry or interrupting peace.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Receptionist
Noise
Arrange
Disturbing
A person who greets guests at a hotel.
Unwanted or loud sound.
A statement about something wrong or bad.
To organize or make plans for something.
Causing worry or interrupting peace.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Complaint” mean?
4. What does “Receptionist” mean?
5. What does “Noise” mean?
6. What does “Arrange” mean?
7. What does “Disturbing” mean?

Practice more with this lesson: